Fitchburg State University
Minutes
Enrollment Management Committee Meeting
Board of Trustee - Enrollment Management and Student Success Committee
Date and Time
Tuesday January 20, 2026 at 2:00 PM
Location
This is a virtual only meeting and it will be livestreamed.
Public Live Stream:
Committee Members Present
E. Gregoire (remote), L. Barrieau (remote), M. Fiorentino, Jr. (remote), S. Rodriguez (remote)
Committee Members Absent
J. Flanagan
Guests Present
K. Lundgren (remote), M. Bruun (remote), Pam McCafferty (remote), Stacey Luster (remote), Stefan Dodd (remote)
I. Opening Items
A.
Record Attendance
B.
Call the Meeting to Order
E. Gregoire called a meeting of the Enrollment Management and Student Success Committee of Fitchburg State University to order on Tuesday Jan 20, 2026 at 2:03 PM.
C.
Approve Minutes from the 10/21/2025 Meeting
M. Fiorentino, Jr. made a motion to approve the minutes from Enrollment Management Committee Meeting on 10-21-25.
S. Rodriguez seconded the motion.
The committee VOTED to approve the motion.
| Roll Call | |
|---|---|
| J. Flanagan |
Absent
|
| S. Rodriguez |
Aye
|
| L. Barrieau |
Aye
|
| E. Gregoire |
Aye
|
| M. Fiorentino, Jr. |
Aye
|
II. Enrollment Management and Student Success
A.
Enrollment Management
B.
Student Success
Organizational Changes & Grants
- TRIO Programs: The offices of TRIO SSS, Upward Bound, and Upward Bound Math and Science have been moved into the division of Enrollment Management Student Success (EMSS) and now report to the Executive Director of Grant Sponsored Student Success Programs Dr. Beth Swartz: Dr. Swartz has been appointed to this new executive director position and is also responsible for the $1.3 million SU Success grant.
- SU Success Grant: The grant, modeled on a TRIO approach, will fund contracted employees or success coaches (80% of funds) to support first-generation, low-income students not currently served by existing TRIO SSS programs.
- Upward Bound Conversion: Simple, strategic, high-engagement activities during the summer (e.g., live music, movie on the quad) are being used to highlight the vibrant campus community and convert Upward Bound students into Fitchburg State students.
Navigate 360 Relaunch
- Platform: Navigate 360 (EAB SSC product) is an advising and communications student success platform used by faculty and staff to issue alerts, open cases, schedule appointments, and collect attendance/midterm grade information.
- Rework: A major relaunch was completed over the winter to improve automation, reporting, and use more asset-based language in student communications.
- New Features: "High Fives" were added, allowing anyone to acknowledge student accomplishments (in addition to the original warning "alerts").
- Analytics: The embedded analytics allow the measurement of different interventions' efficacy, tracking academic outcomes, retention rates, and the effectiveness of success coaches funded through the SU Success grant.
- Acknowledgement: Rebecca Buonocore (Associate Director of Institutional Research) was thanked for leading the complete overhaul of the system and providing training for faculty and staff.
C.
Next Steps
- The division is continuing to strengthen its position towards a holistic and strategic approach to enrollment management and student success.
- The campus is focused on integrating all enrollment modes (day, evening, online) into one picture, recognizing the increased faculty involvement in non-traditional classes.
- Positive momentum was noted, including more students returning than anticipated, which is a positive impact on the budget.
- The long-term strategy for student success involves collaboration across Academic Affairs and Student Affairs to address barriers (financial and personal) and improve retention, with interventions happening earlier.
- Discussion was held on the transfer student population, which makes up about a third of the student body. Scott Fournier (Transfer Officer) is working to establish stronger relationships and a bigger presence at community colleges. The possibility of an on-site admissions center at Mount Wachusett Community College was suggested as a critical step to recruit these diverse students and follow up on the Free Community College initiative.
- The institution is a pilot site for RE-UP to engage stop out students with the goal of bringing them back to complete their degrees.
III. Closing Items
A.
Adjourn Meeting
There being no further business to be transacted, and upon motion duly made, seconded and approved, the meeting was adjourned at 2:52 PM.
Respectfully Submitted,
E. Gregoire
Fall 2026 Undergraduate Day
Financial Aid and Affordability